Pros and cons of PrimeLending
PrimeLending Pros:
- Offers interest rates that often fall below the national average.
- NeighborhoodEdge® program can cover up to $2,000 of your closing costs.
- Offers many loan types, including renovation and construction loans.
- PrimeLending provides financing options for manufactured homes.
- You can meet with someone in person at branch locations.
PrimeLending Cons:
- Origination fees are higher than the national average.
- Loans are not offered in every state.
- Branch locations are not available nationwide.
- You must apply or speak with a loan officer to view rates.
- No mobile app.
PrimeLending mortgage rates
PrimeLending interest rates are generally competitive, often falling below the national average. However, it’s important to note that PrimeLending does not publish current rates online, so prospective borrowers need to apply or contact a loan officer for personalized rate information.
However, we have collected PrimeLending interest rate data from the Home Mortgage Disclosure Act (HMDA) to provide an overview of the rates recently offered to borrowers.
| Loan Type | Average Interest Rate |
| Conventional 30-Year | 6.42% |
| Conventional 15-Year | 4.26% |
| FHA 30-Year | 6.56% |
| VA 30-Year | 6.30% |
Average rate and fee data sourced from public rate and fee records required by the Home Mortgage Disclosure Act (HMDA).
Remember that interest rates vary a lot by customer. Your rate depends on your credit score, down payment, loan type, and home price. That means you shouldn’t take average rates (or advertised rates) at face value. Instead, pick three to five lenders you’re interested in and get rate quotes from each. Then, compare the interest rates, closing costs, and other fees you’re offered to see which lender can give you the best deal.
Find your lowest mortgage rate. Start herePrimeLending mortgage review for 2025
PrimeLending has been around since 1986 and operates as a subsidiary of PlainsCapital Bank. The company is based in Dallas, Texas, and has helped over 500,000 borrowers nationwide. While it earns high marks for its in-person support and loan variety, some customers may find the lack of digital tools and rate visibility a drawback.
This 2025 PrimeLending lender review finds that the company offers a wide selection of loan products, including specialty programs like non-QM loans and renovation and construction loans. These options make it a good fit for buyers who want more than just a standard mortgage.
Affordability
PrimeLending scores as middle-of-the-road on The Mortgage Reports’ affordability index. While the lender’s origination fees average $3,914, higher than the national average of $2,792, its interest rates are often lower than those of other lenders. So, while you may pay more in closing costs, you’ll likely save money over the life of the loan.
The NeighborhoodEdge program provides up to $2,000 in closing cost help for eligible borrowers. That can make a big difference if you’re buying your first home or fixing up a property.
Lending flexibility
PrimeLending offers various loan options, including fixed-rate and adjustable-rate conventional loans, refinances, jumbo loans, FHA, VA, USDA, construction, and renovation loans. You can also apply for specialty loans, like bond loans, or non-QM options, like bank statement loans or bridge loans.
While the lender does not publicly disclose minimum credit score or down payment requirements, HMDA data shows that most borrowers need a 3% down payment and a credit score of 620 for conventional loans and a 3.5% down and 580 score to qualify for FHA loans.
Trustworthiness
PrimeLending gets fewer complaints from the Consumer Financial Protection Bureau (CFPB) than most lenders, which usually means fewer headaches for customers. On Trustpilot, it holds an average rating of 3.1 out of 5 stars, with mixed reviews. Some borrowers praise the helpful loan officers, while others mention delays and limited online account access.
The company also has an A+ rating from the Better Business Bureau (BBB), showing it takes customer service seriously. While some reviews highlight frustrations with payment processing or communication, these reports make up a small share of the total feedback.
Customer experience
PrimeLending has over 245 branches across the U.S., including in states like New Jersey, New York, and Texas. They don’t publish a complete list by state, but you can use their online tool to find a branch or loan officer near you.
You can start the mortgage process online, by phone, or in person. The prequalification process is all online. You complete the application, upload documents, and connect your financial accounts. Once you’re prequalified, you’ll get an estimate of what you can afford. After applying, you can track your loan progress online, lock your rate, and get most of your closing documents by email.
FAQs about PrimeLending
PrimeLending does not publicly disclose a minimum credit score requirement. However, HMDA data suggests that a credit score of 620 is typically needed for conventional loans, while FHA loans may be available to those with scores as low as 580.
The NeighborhoodEdge program offers qualified borrowers up to $2,000 in closing cost assistance. Eligibility depends on factors such as income and property location. The program helps cut out-of-pocket costs, which can make it easier for people to buy a home.
Yes, PrimeLending offers several loans for home renovation and construction projects. These include standard renovation loans, FHA 203(k) loans, and construction-to-permanent loans. They also provide unique services like escrow accounts for minor repairs and swimming pools. They also finance manufactured homes, which gives you more options depending on the kind of place you’re looking to buy or fix up.
No, PrimeLending does not display mortgage rates on its website. You must apply for prequalification or contact a loan officer directly to get rate information.
Yes, PrimeLending has low down payment options like FHA and conventional loans that require as little as 3% down. Some buyers may also qualify for help with closing costs, which makes the upfront expenses easier to manage.
Is PrimeLending the Best Mortgage Lender for You?
This PrimeLending lender review shows that the company is a good fit for first-time home buyers, people who want to buy a fixer-upper or build a home from the ground up, and borrowers with non-traditional income, like freelancers or those with significant assets.
PrimeLending has a wide range of loan options, like renovation, construction, and non-QM loans, and it offers help with closing costs if you qualify. It may not be the most high-tech lender, but it’s an option for buyers who need flexibility when buying a home.
Find your lowest mortgage rate. Start hereHow The Mortgage Reports scored PrimeLending
The Mortgage Reports evaluates and ranks lenders based on four key factors, each weighted to reflect its impact on the borrowing experience.
- Customer experience (20%): Examines the lender’s digital and service accessibility, including the availability of an online pre-approval or pre-qualification process, ease of contact, and the presence of a current rates page on their website.
- Affordability (20%): Assesses the average origination charges and the average interest rate the lender offers.
- Lending flexibility (40%): Evaluates the lender’s minimum down payment and credit score requirements, as well as the availability of FHA, VA, and USDA loan options.
- Trustworthiness (20%): Measures customer satisfaction and reliability based on Consumer Financial Protection Bureau (CFPB) complaints per 1,000 loans and ratings from reputable third-party review platforms such as Trustpilot.
