Better Mortgage Review for 2025: Rates, Loan Options and Customer Feedback

Better Mortgage delivers a fast, fully digital mortgage process with competitive rates, quick approvals, and varied loan options for modern home buyers.

The Mortgage Reports Rating
4.3
Better
Minimum down payment3%
Minimum credit score620
Loan Products Offered

Conventional mortgages
Jumbo mortgages
FHA mortgages
Fannie Mae HomeReady mortgages
Investment property loans

Best Features

  • Typically competitive mortgage rates
  • 24-hour loan approval for eligible borrowers
  • $2,000 closing credit with partner agents

Drawbacks

  • No USDA, renovation, or construction loans
  • Online-only; no in-person support

Overview

The Mortgage Reports may be compensated by some of the mortgage lenders we review. However, this does not affect our review process or the ratings lenders receive. All reviews are created independently by our editorial team. We review products and services from partner lenders as well as lenders we do not work with.

Better Mortgage delivers a fully digital home loan experience focused on speed and simplicity. With no physical branches, it lets you apply, upload documents, and track progress entirely online.

Borrowers can access real-time rate updates, fast preapprovals, and loan options suited for first-time buyers, self-employed individuals, and those purchasing manufactured homes.

The emphasis on ease and efficiency stands out in this Better Mortgage lender review.


Pros and cons of Better Mortgage

Better Mortgage pros:

  • Fully digital platform with live rates and fast preapprovals
  • One Day Mortgage program provides a loan commitment in 24 hours
  • Offers loans for manufactured homes and self-employed borrowers
  • Price Guarantee matches or beats competitor offers
  • $2,000 closing credit when working with a Better Real Estate agent

Better Mortgage cons:

  • Requires contact info to view personalized rate quotes
  • No USDA, renovation, or construction loan options
  • No physical branches; online-only experience
  • Digital-only model may feel impersonal to some borrowers
  • Limited face-to-face support for those who prefer in-person help

Better Mortgage interest rates

Better Mortgage rates in 2025 are typically competitive and often trend below the national average. You can view live sample rates on the website, but your personalized rate will depend on your credit score, loan type, down payment, and location.

Loan TypeAverage Interest Rate
Conventional 30-Year6.66%
Conventional 15-Year5.96%
FHA 30-Year5.94%
VA 30-Year5.95%

Average rate and fee data sourced from public rate and fee records required by the Home Mortgage Disclosure Act (HMDA).

Remember that interest rates vary a lot by customer. Your rate depends on your credit score, down payment, loan type, and home price. That means you shouldn’t take average rates (or advertised rates) at face value. Instead, pick three to five lenders you’re interested in and get rate quotes from each. Then, compare the interest rates, closing costs, and other fees to see which lender can give you the best deal.

Find your lowest mortgage rate. Start here

Better Mortgage Review for 2025

In 2025, Better Mortgage remains a leading choice for borrowers who want a fast, fully digital mortgage process. Founded in 2016, the company has built its platform to eliminate paperwork and branch visits. Borrowers can compare live rates, apply for preapproval, upload documents, and track their loans entirely online. The One Day Mortgage program lets eligible applicants lock in a rate and receive a commitment letter within 24 hours.

Most borrowers need a credit score of at least 620 to qualify and proof of steady income. Better supports a range of loan types, including options for self-employed buyers and manufactured homes. While the process is efficient and tech-forward, this Better Mortgage lender review shows that the lack of in-person support may not suit everyone.

Affordability

Better Mortgage ranks around average on The Mortgage Reports affordability index. Its origination fees are slightly higher than the national average ($2,910 vs. $2,792), but interest rates tend to be lower. Borrowers can apply for low- and no-down-payment options, including 3% down conventional loans, 3.5% down FHA loans, and zero-down VA loans. Through Better Real Estate, you may qualify for a $2,000 closing cost credit when working with a partner agent.

Lending flexibility

Better operates in all 50 states and offers various loan types, including fixed and adjustable-rate mortgages, conventional, FHA, VA, and jumbo loans. You can also apply for rate-and-term or cash-out refinancing. The lender supports loans for second homes, manufactured homes, and self-employed borrowers. Better also has home equity products, including HELOCs and home equity loans.

Trustworthiness

Better Mortgage has a higher-than-average number of complaints filed with the Consumer Financial Protection Bureau (CFPB), most related to communication or loan servicing. However, it maintains an A rating from the Better Business Bureau. It earns mostly positive reviews on Trustpilot, where customers often praise its fast preapproval process and easy-to-use digital platform. While no lender is without criticism, Better’s overall reputation suggests a solid borrower experience for those comfortable with a fully online process.

Customer experience

Better Mortgage is best for borrowers who want speed, simplicity, and complete control over the loan process. Everything happens online, from comparing interest rates and getting preapproved to uploading documents and tracking your loan status. Eligible borrowers may receive a loan commitment within 24 hours through the One Day Mortgage program, depending on how quickly documents are submitted.

Better mortgage rates are displayed and refreshed multiple times daily, but you’ll need to provide contact information to unlock personalized offers. Better’s website also includes educational content, checklists, and mortgage calculators to help guide you through the process. While there’s no in-person support, customer service is available by phone on weekdays. If you prefer hands-on guidance, this digital-only model may feel limited, but for tech-savvy borrowers, it offers speed and transparency that many traditional lenders can’t match.

FAQs about Better Mortgage

What credit score do you need for a Better mortgage?

Better Mortgage typically requires a credit score of 620 for conventional and VA loans, 580 for FHA loans, and 700 for jumbo loans.

How long does it take for Better Mortgage to close?

Eligible borrowers can receive a loan commitment within 24 hours through the One Day Mortgage program. Total closing times vary based on your loan type and how quickly you submit documents.

Is Better Mortgage legit?

Yes. Better Mortgage is a licensed online lender with an A rating from the Better Business Bureau and thousands of positive reviews on sites like Trustpilot.

Does Better Mortgage offer USDA loans?

No, Better Mortgage does not offer USDA, renovation, or construction loans.

Does Better Mortgage provide any closing cost assistance?

Yes. If you work with a partner agent through Better Real Estate, you may qualify for a $2,000 closing cost credit.

Is Better Mortgage the best mortgage lender for you?

Better Mortgage can be a good choice for borrowers who are comfortable managing the home loan process online. Its competitive rates, fast preapprovals, and flexible loan options appeal to first-time buyers, self-employed borrowers, and anyone looking for a streamlined experience.

While the lack of in-person support and limited loan variety may be drawbacks for some, Better stands out for its efficiency and tech-driven approach. That combination makes it a standout in this Better Mortgage lender review.

Find your lowest mortgage rate. Start here

How The Mortgage Reports scored Better Mortgage

The Mortgage Reports evaluates and ranks lenders based on four key factors, each weighted to reflect its impact on the borrowing experience.

  • Trustworthiness (20%): Measures customer satisfaction and reliability based on Consumer Financial Protection Bureau (CFPB) complaints per 1,000 loans and ratings from reputable third-party review platforms such as Trustpilot.
  • Customer experience (20%): Examines the lender’s digital and service accessibility, including the availability of an online pre-approval or pre-qualification process, ease of contact, and the presence of a current rates page on their website.
  • Affordability (20%): Assesses the average origination charges and the average interest rate the lender offers.
  • Lending flexibility (40%): Evaluates the lender’s minimum down payment and credit score requirements, as well as the availability of FHA, VA, and USDA loan options.
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Sources:

  1. Average mortgage rates and fees sourced from self-reported data mortgage lenders are required to file under the Home Mortgage Disclosure Act. Rates and fees shown reflect the previous year’s data and may not align with today’s mortgage rates
  2. Monthly principal and interest payments calculated using TheMortgageReports.com mortgage calculator. Payments shown are based on a $200,000 loan amount and assume a “very good” credit score. Property taxes and homeowners insurance are not included. Your own monthly payment will vary
  3. Number of mortgage originations for the previous year sourced from self-reported data mortgage lenders are required to file under the Home Mortgage Disclosure Act
  4. CFPB Complaints reflect the number of mortgage origination or closing-related complaints filed with the Consumer Financial Protection Bureau for the previous year
  5. Complaints per 1000 mortgages reflect the number of official complaints filed against a lender with the CFPB for the previous year, compared to the lender’s total number of mortgage originations for the previous year
  6. JD Power Rating reflects the company’s customer satisfaction score according to JD Power’s most recent Primary Mortgage Origination Satisfaction Study. Survey respondents score their lenders in four areas: application/approval process, communication, loan closing, and loan offerings